In the engineering and construction industry, a snag list or punch list is a list of items requiring immediate attention that is usually prepared near the end of a construction project listing work not conforming to contract specifications that the contractor must complete prior to final payment. The work may include incomplete or incorrect installations or incidental damage to existing finishes, material, and structures. In other words, it is used to document the list of work that does not conform to contract specifications, usually attached to the certificate of substantial completion. The contractor must correct the punch list or snag list work before receiving the final payment and the project is accepted for final handover.
Examples of punch list items include damaged building components (e.g. repair broken window, rectify wall painting, replace stained wallboard, repair cracked paving, etc.), or problems with the final installation of building materials or equipment (e.g. loose door hinges, replace missing false ceiling tiles roof, replace loose floor tile, light fixture issues, light switch does not work, activate security system, etc.). Snag List or Punch list are not to be confused with Site Inspection Request which are usually requested by the contractor to inspect the quality of the completed work during the project construction.
The Punch List or Snag List helps to keep a clear list of quality and other issues, assign responsibility to a specific person at a specific company, select a due date, and track an issue’s current status. In addition, it will usually include the estimated cost to rectify the work which will be usually held form the approved contractor’s progress invoice. The contractor is bound by the contract to complete a list of contract items, called a snag list or punch list, in order to receive final payment from the owner. The project owner will assign the engineer representative to verify that completed snag items are as per the contract agreement. Sometimes the project owner might assign a third party to complete this work should the contractor fails to do so within the agreed period of time.
The Snag List Document Template
Most Project Management Information System (PMIS) solutions like PMWeb would have the Snag List or Punch List as one of the default modules. The form will usually have two sections. The header which captures details of the project and general details of the Snag List such as date issued, by who and to who, which part of the work as there could different Snag List issued for different parts of the work, status, priority, WBS level among others.
The second part of the Snag List will detail the specifics items that need to be rectified by the contractor. PMWeb allows creating what is known as the “Location Breakdown Structure or (LBS)”. This will help in setting a common language among all project stakeholder on the different locations of the projects. For example, if the project has two towers, then we start we tower 1 and tower 2. This will be followed the floor levels, apartments and rooms within the apartment. This will enable dragging a dropping those locations on the detailed Snag List Log. This will be followed by adding the complete specifics of the item such as description, trade, assigned to who, issue date, received from whom, sent to who, due date, days overdue (automatically calculated), completed, days ahead or behind (automatically calculated), cost, charges to who, closed and notes.
Since PMWeb is a Zero Foot Print application, the Snag List can be accessed using mobile devices like the rugged iPad to capture the details of snag list items from the construction field directly. The attachment tab allows to have for every Snag List item within PMWeb the documents, digital photos and videos that will provide more details on the snagged item. Pictures and videos can be taken live using the iPad camera or uploaded from the photo library.
Capturing the Snag List data at this granular level allows the project team to automatically monitor the due dates of all pending item and send notifications for the overdue items. In addition, customized Snag List reports will help keep items from falling out of sight and clearly note when an item’s due date has passed. The report can be customized to display the information that in needed by project team member. It can be also grouped by the company responsible to rectify the snag list items.
Similar to other project management processes, the punch list or snag list can become of a documented process where a workflow will be created to identify the workflow steps and responsibilities for submitting, reviewing and approving the snag list.
Why Snag List Should Be Used On Daily Basis?
The use of the snag list should not be limited to the phase at the end of a building project. It can be used to replace the “Observation Log” used by some engineers to document site visitations and report on unacceptable work completed at the construction site. Using the PMWeb Punch List module to capture the punch list items on daily basis will make this information available to those who need to rectify them. This will enable the contractor to access this list and rectify those items as soon as they become known to him. This will enable the contractor to complete this scope of work while the resources who were responsible for doing this work are still on site. This will help in reducing the number of Snag List items at the end of project delivery phase to expedite the project handover and make it usable by the project owner.