Oracle Primavera P6 EPPM Fundamental Training, 17-19 September 2017, Dubai, UAE

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Oracle Primavera P6 EPPM Fundamental Training

17-19 September 2017
Dubai, UAE

Presented by
Gagan Preet Kaur PMP®, PSP, RMP®
Senior Consultant

About the Course

This Primavera P6 Fundamentals training teaches you how to create a project, add activities and relationships, assign resources, adjust the project plan to account for schedule delays and overallocated resources and analyze portfolios. You’ll also learn how to customize the Personal Workspace and the Project Workspace to monitor project progress and communicate with team members.

Learn To:

  • Create a project.
  • Add activities.
  • Create relationships.
  • Assign and analyze resources.
  • Analyze project performance.
  • Execute and control the project.
  • Customize dashboards and the Project Workspace.

Benefits to You

Enrolling in this course will help you understand P6’s basic features and functionality so you can apply them to your organization’s project management processes. You’ll develop the skills to manage projects on time and within budget to ensure optimal outcomes from capital and resource investments.

Please Note

This course uses P6, Primavera Web-based project management tool. Oracle BI and BPM are not covered in this course.

Continuing Education Units

Professional Development and Continuing Education Units: Earns 21 PDUs .

Course Objectives

  • Create a Work Breakdown Structure
  • Add activities
  • Customize activity views
  • Create relationships
  • Schedule the project
  • Assign constraints
  • View the Enterprise Project Structure
  • Optimize the project schedule
  • Create a project
  • Assign roles and resources
  • Analyze resources and costs
  • Baseline the project plan
  • Execute the project
  • Customize dashboards

Who Should Attend

This course targets Project Managers, Project Control Managers, Project Control Engineers, Planning and Scheduling Engineers, Quantity Surveyors and others interested in managing projects successfully or willing to contribute to project success.

In What Industries

Government, Real Estate Development, Aerospace, Defense, Engineering and Construction, Manufacturing and Industrial, Oil, Gas and Petrochemical, Power and Water Utility Plants, Education and Training, Retail, Financial Services, Information Technology, Telecommunication, Media Production, E-Business Enablers, Marketing and Sales, Pharmaceuticals, Environmental Management, Hospitality Management, Shipbuilding and Repair Yards .

Course Outlines

Understanding P6 Data

  • Describing the Organizational Breakdown Structure
  • Describing the Enterprise Project Structure

Creating a Project

  • Viewing the EPS Page
  • Modifying Project Information

Creating a Work Breakdown Structure

  • Creating Multiple Levels

Adding Activities

  • Describing Activity Types
  • Viewing Activity Information
  • Editing Activity Details
  • Assigning Steps
  • Assigning Codes

Using Activity Views

  • Customizing a View
  • Filtering Data
  • Grouping and Sorting Data

Creating Relationships

  • Viewing Relationship Types
  • Creating Relationships in the Gantt Chart

Scheduling a Project

  • Defining Key Terms
  • Defining Total Float
  • Describing Loops and Open Ends
  • Calculating a Schedule

Assigning Constraints

  • Applying a Must Finish By Date
  • Constraining an Activity

Optimizing the Project Schedule

  • Analyzing Schedule Dates
  • Shortening a Project Schedule

Viewing the Project Workspace

  • Adding and Removing Portlets
  • Customizing the Project Workspace

Assigning Roles and Resources

  • Assigning a Role
  • Requesting Resources
  • Assigning Resources
  • Checking Resource Availability

Calendars

  • Defining Work Types
  • Editing a Project Calendar
  • Assigning a Calendar to an Activity

Baselining the Project Plan

  • Selecting a Baseline
  • Adding a Baseline

Executing the Project Plan

  • Describing Methods of Applying Progress
  • Using Progress Spotlight
  • Defining the Data Date
  • Applying Progress to Activities

Analyzing the Updated Project

  • Comparing Dates
  • Viewing Schedule Performance
  • Addressing Variances

Viewing Dashboards

  • Customizing Dashboards
  • Adding and Removing Dashboards
  • Viewing Portfolio Data

 Suggested Prerequisites:

  • Knowledge of project management principles

Certificate

A certificate of completion will be issued to those who attend and complete the program. The course is registered with PMI® and those who complete the course will earn 21 PDU.

Agenda

Technical Session            10:00 AM – 02:30 PM

Course Fee

The rate per delegate is US$ 2,200. The course is inclusive of instruction, training material (Soft Copy), Certificate of Attendance, refreshments and lunch.
To Register, Email us to sales@cmcs-mena.com

Get PMWeb SaaS Document Management Repository For Unlimited Number of Projects At US$ 11,500 Per Annum

CMCS is pleased to offer you with PMWeb Document Management Repository for Engineering and Construction Projects. The solution is 100% SaaS with zero investment on data centers and hosting.

For Only US$ 11,500 for Year One and US$ 10,500 For Follow On Years You Get the following:

  1. A SaaS Document Management Repository for unlimited number of projects for all 10 Users
  2. 100 GB of Data Storage that Can Be Increased
  3. 5 FULL NAMED + 5 GUEST NAMED USERS (CONCURRENT USERS OPTION ALSO AVAILABLE)
  4. Access To PMWeb Engineering Forms (Safety Incident, RFI, Submittal, Transmittal, Drawing, Daily Reports, Snag List, Meeting Minutes, Actions and Correspondence) for all 10 Named Users
  5. Access to PMWeb Cost Management Module (Budget, Budget Request, Commitments, Anticipated Change Orders, Change Orders, Progress Invoices, A/P Payments, Forecast To Complete, Contracts, Change Orders, Requisitions, A/R Payments, Funding Requests and Authorizations, Cost Worksheet and Others) for 5 FULL NAMED USERS
  6. Centralized Directory for All Companies and Contacts that your company do business with including their insurance, contacts and other required details
  7. Centralized Directory of All Labor and Non-Labor Resources for your Company and Other Organizations you Work With

For Additional Details Please check PMWeb Document Management For Engineering and Construction Projects and 04 PMWeb Document Manager_v14.1

CMCS Will be pleased to provide you any additional details that you might require.

P707 IPMO-P® International PMO Practitioner

Since project management offices began to appear in organizations, academic researchers, project management practitioners and their organizations have been asking how best structure project management offices (PMOs), what roles, functions and leadership styles should they adopt to provide the maximum value.

High-performing Project Management Offices (PMOs) are more than three times as likely as their low-performing peers to reach their full potential in contributing business value to their organizations. In 2012, a survey from PMI (2013) showed that PMOs completed an average of US$100 million worth of projects. Additionally, they delivered around US$71 million in value by way of revenue increases and/or cost reductions. The problem is that less than 33% of PMOs reach the full potential which indicates a limited understanding in how PMOs should be defined not only at the project, program and portfolio levels but also what they do, how they do it, and the configuration that optimally supports the organizational needs of today, and tomorrow.

This course brings together the latest in academic research and best practices across the project, program and portfolio (strategic) areas into a PMO framework that will allow the attendee to understand the building blocks of project, program and portfolio management, success factors, success criteria, PMOs types, assessment of the current PMO setups in terms of SWOT and then a roadmap to strategically design and implement an integrated approach to ensure PMO alignment with organizational needs.

You will be able to design and establish PMOs from a services and capabilities perspective within the context of the organization, the project types they support, PMO functions including their ability to act as catalysts to knowledge sharing units that seed and support innovation groups whilst understanding the risks associated with long-term PMO performance. In doing so, will you will have opportunity to find out why some PMOs might perform below expectations as well as learn how to improve individual and collective PMO performance in an organization to achieve maximum business value.

This course is also designed to be hands-on, encompasses the day-to-day operational aspects of PMOs by detailing the challenges and best practices to improve communication and optimize resource utilization. You will learn how to prioritize projects, and monitor progress and budgets on a continual basis. You will take away key documents from the course that can be used immediately at your workplace to carryout PMO strategic and operational reviews, as well as the day-to-day activities.

Pre-Requisites

  • 1 year plus experience in project and/or program management
  • 2 years plus as a PMO member or higher i.e., manager/director
  • Ideally a formal PM certification such as PMP, or Prince2® or IPMA1 (Levels C or higher i.e. B or A)

Learning Outcome

  • Understand the value of high performing PMOs
  • Describe the different roles of PMOs in a single and networked context and across different levels of the organization
  • Understand the similarities and differences of organizational project management maturity versus PMO maturity
  • Hands-on experience on applying the PMO lifecycle using the detailed case study to walk through a real PMO enterprise example
  • Experience establishing mandate for PMOs implementations
  • Identify the steps required to implement PMOs ranging from a single project based PMO, to enterprise wide PMOs
  • Learn new tools and techniques never used before in the PMO arena

Who Should Attend

  • PMO Directors/PMO Managers
  • Project/program management professionals Consultants (involved in projects and/or organizational change)
  • Project/program/portfolio managers with expertise in PMOs
  • Experienced PMO Core team

Approach

  • Lecture
  • Team exercises
  • Group discussions on pertinent topics
  • Detailed five day case study
  • Presentations and role play
  • Personal coaching (if time allows)
  • Exam – 1 hour 30 minutes with 75 multiple choice questions
  • Discussing the exam answers

Date and Duration

  • 15-19 October, 2017
  • Classroom training: 5 Days

PDUs

  • 35 PMI PDU’s

 Venue

Bonnington Jumeirah Lakes Towers, Dubai, UAE

Course Fee

US$ 3,990

Certification and Requirements

The Association of International Project Management Officers (AIPMO©) is a professional international association with a researcher community representing International Project Management Offices including Project, Program and Portfolio managers involved or responsible for the determination of PMO needs, business justification, design, establishment, running including the retirement of high performing Project Management Offices.

AIPMO© exclusively facilitates and delivers global PMO certification standards and is the issuer for the IPMO-Foundation certification (IPMO-F®), the IPMO-Practitioner certification (IPMO-P), and the IPMO-Expert level certification (IPMO-E). The three levels of certifications indicate the levels of competencies for International Project Management Officers which are based on AIPMO’s IPMO Body of Knowledge© including its integrated IPMO Lifecycle Framework.

Certified IPMO-P® professionals have demonstrated, through a combination of formal training and competency assessment, that they have an in-depth understanding of PMO principles and practices including the design, implementation and operation of enterprise wide-PMOs.

  • Delegates will need to take an exam and submit a completed case study before the last in-class session for marking
  • Delegates will need to pass both the examination and the case study criteria to receive certification

Course Facilitator

Dr. Robert Joslin IPMO-E®, PfMP, PgMP, IEEE, CEng is a project/program/portfolio management consultant, instructor and academic researcher. He has 20 plus years in designing, initiating project and program management delivery of large scale business transformation, reengineering, infrastructure, strategy development initiatives including winning prizes for ideas and product innovation.

Previously, he has been a consultant in wide-range of industries including telecom, banking, insurance, manufacturing and direct marketing whilst working for McKinsey & Co, Logica and his own consulting company.

Robert has published many book chapters and research papers in the field of project, program and portfolio management and presents his research at conferences such as PMI research and the European management conference (EURAM). He won best paper award for EURAM – PMI and IPMA conference in 2015. Robert is the founder and organizer of the annual PMI Swiss program management conferences which is the biggest PMI event in Switzerland where researchers and senior practitioners present their latest findings. He has also recently been appointed on PMI’s core committee for the new Project Portfolio Standard V4 due in 2017 and a reviewer of the upcoming project and program standards.

In addition, Robert is a peer reviewer for research papers submitted to PMI’s Project Management Journal and the International Journal of Project Management which are the top two research journals for projects, programs and portfolios.

As a trainer/coach Robert has trained many PMO, project and program managers in Europe, USA and the Middle East including using in his own developed PMO information structuring methodology aligned and complementing the PMI standards. Robert in the process of authoring a book on Portfolio, Program and Project management Success Factors based on ten years of academic research. Robert is the co-founder of the Association of International PMOs and the co-author of the AIPMO body of knowledge©.

Course Outline

MODULE 1: BUILDING THE CONTEXT AND NEED FOR PMO’S

  • How Organizational Vision, Mission and Operational Objectives are linked to the realization of organization strategy through portfolios comprising of projects and programs
  • How project, program, product and portfolio life cycles are related
  • Functional, matrix and projectized organizations
  • Challenges and risks associated with projects, programs and portfolios
  • Project Methodologies – pros, cons and risks associated with knowledge based, procedural and competency based methodologies
  • Complexity and the need for principle based methodologies
  • Understanding the difference between project management success and project success
  • Success factors and success criteria – what they are and how to select the right ones to achieve success
  • Type 1 and Type 2 errors – impact on project, program and portfolio success
  • Stakeholders and their impact on PMO performance and project success
  • ‘Constantly changing factors’ and the impact on projects, programs and portfolios
  • The historical requirement for PMOs
  • History and evolution of PMOs (tactical vs strategic)
  • Mapping project, program and portfolio success factors to the PMO function
  • Why organizations are now giving senior management attention to fully understanding the potential of PMOs in both single and in a multi-PMO construct.

MODULE 2: PMO LIFECYCLE TO BUILD AND RUN PMO’S

Introduction to the PMO Lifecycle Framework

  • Definition of capability, service and how they are applied within the PMO context

Business Strategy and Environmental Enterprise Factors

  • Definitions and what they are
  • Describe how they influence PMO needs, design and running of PMOs
  • Techniques to categorize impacts and approaches to leverage opportunities and reduce threats

Governance

  • The concept of governance
  • PMO governance responsibilities

Adaptive Alignment

  • Definition
  • What is adaptive alignment
  • Why is it important
  • Process of adaptive alignment

MODULE 3: ASSESSING THE NEED, BUILDING AND/OR EXTENDING PMO’S

Business Needs

  • Process to determine direct and indirect business needs

Identification/Evaluate/Strategize

  • Identification of existing PMOs and potential PMO need
  • Evaluate existing and new PMO opportunities within organizational context
  • Strategize – How (PMOs will best fit and support organizational needs)

Business Justification

  • Building PMO Business Case(s)
  • Initiative specific PMO
  • Organizational PMO
  • Tools and Techniques

Design, Pilot and Implement

  • Design
  • Pilot
  • Implement
  • Defining metrics and tools
  • Planning for Quality (QA and QC)
  • Leveraging Organization Process Assets

MODULE 4: RUN, MONITOR AND CONTROL ONE (OR MORE) PMO’S

Run PMO’s

  • PMO Operations handbook
  • PMO Services and Capabilities handbook
  • Identifying and supporting troubled projects

Monitor, Adjust (Change) & Control

  • Proactive and Reactive aspects of PMOs
  • Assessing PMO maturity levels
  • Managing and Controlling Quality

MODULE 5: TRANSFORM/RETIRE PMO’S

  • Reason why PMOs are retired
  • Detailed process to close a PMO
  • Tools to support the closing processes
  • Facilitation of PMO Lessons Learned Discussions
  • Guidelines for transforming a PMO into another entity

MODULE 6: CAPABILITIES TO BUILD AND RUN A PMO

  • Strategy
  • Business
  • Project/Program Management/Portfolio related
  • Service/Capability Management

MODULE 7: EPONYMOUS LAWS, THEORIES AND LATEST PROJECT MANAGEMENT & PMO RESEARCH

  • Definitions of a eponymous law, theory and phenomenon
  • Examples of eponymous laws that apply to project management
  • Use of theories in academic research
  • Single and Double loop learning systems
  • Applying system dynamics to model processes, contracts etc. to understand throughput and constraints before they happen
  • PMO hot research topics and top 10 findings
  • Managing management expectations on PMOs and how to stay relevant
  • Reasons why PMOs average life is only 2 years and how to adapt to increase the PMO’s value proposition
  • What comes after PMO certification in your career development

5 DAY CASE STUDY

The case study has been designed to allow the participants to enact out several roles including consultant, advisor, Head of PMO, senior management and performance manager throughout the PMO lifecycle within an industry.

The participants will work in teams during to the week and follow a structure that models the types of decisions and issue associated with PMOs including the optimal placement and configuration from an enterprise perspective. As part of the case study the teams will produce key document deliverables (artifacts) and manage the types of internal and external influences on a PMO.

There will be role play and coaching throughout the week. The case study builds on the knowledge gained throughout the course and embeds the knowledge through the 30 plus exercises.

TMS01 P6 USERS – BASIC TRAINING PART 1

P6 Baseline Schedule Requirements
Required P6 Activity Codes
Required P6 UDF’s (User Defined Fields)
Baseline Schedule Checks
XML Baseline Export from P6

TMS Baseline Setup
Project Creation
Project Settings
Calendar & Timescales
Define/Import Main Weighting Structure
Define/Import Main Weighting Structure Codes Library
Define/Import Activity Distribution Profiles
Map & Import XML Files with Baseline Schedule Data
Baseline Inconsistency Checks
Calculate Baseline Early, Late and Average Progress
Activity Codes Library
Create Alternative Weighting Structures
Baseline Progress View Checks
Baseline Progress Curves Checks
Q&A on Web Session 1
Practical Excercise on Web Session 1

PS-22 Powerful Presentation Skills for Project Managers

“Powerful Presentation Skills for Project Mangers” enables Project Managers to engage in high-stakes conversations and presentations to help their stakeholders see the big picture and persuade them to take action.

Course Objectives

At the end of the workshop, participants will be able to:

  • Maximize stakeholder comprehension and “buy-in” in all types of situations.
  • Prepare for key conversations and presentations Practice the key techniques and skills necessary to make effective presentations.
  • Develop and demonstrate greater confidence in speaking to their stakeholders.

Who Should Attend 

This course target for Project managers who need to be able to make effective oral presentations and to speak persuasively and convincingly to stakeholders and also for Chief Executive Officers and all other CxO, Finance Managers, Human Resources Managers, Project Managers, Engineers and Planners, Cost Engineers, Quantity Surveyors, Document Managers, Information Technology Managers and any project team member or individual who wants to become an effective project team member and eventually a project manager. 

In What Industries

Government, Real Estate Development, Aerospace, Defense, Engineering & Constructions, Manufacturing, Industrial, Oil, Gas & Petrochemical, Power & Water Utility Plants, Retail, Financial Services, Information Technology, Telecommunication, Pharmaceuticals, Environmental Management, Hospitality Management, Shipbuilding & Repair Yards and FMCG.

Course Outline

  • How Good Are Your Presentation Skills?
  • Effective Communication
  • Six elements of success in presentations.
  • Ideas and data organization
  • Structuring the presentation appropriately
  • Getting Attention and Keeping Interest
  • Employing visual aids
  • Deal constructively with tough or challenging questions
  • Interact with key stakeholders in a “real” and compelling way.
  • Techniques for special situations
  • Group Issues in Oral Presentations

Certificate

A certificate of completion will be issued to those who attend and complete the program.

PS-21 Facilitation Skills for Project Managers

“Facilitation Skills for Project Managers” assists project managers to be effective and interactive while facilitating their groups and to stay focused on accomplishing projects with success.

Course Objectives

At the end of the workshop, participants will be able to:

  • Enable Exchange Of Information
  • Ensure Projects Are Moving Forward
  • Work Collaboratively To Remove Barriers And Reach Consensus
  • Run Smoothly Projects And Teams.

Who Should Attend

This course target for Project managers who is responsible of leading projects, programs or major initiatives and also for Chief Executive Officers and all other CxO, Finance Managers, Human Resources Managers, Project Managers, Engineers and Planners, Cost Engineers, Quantity Surveyors, Document Managers, Information Technology Managers and any project team member or individual who wants to become an effective project team member and eventually a project manager.

In What Industries

Government, Real Estate Development, Aerospace, Defense, Engineering & Constructions, Manufacturing, Industrial, Oil, Gas & Petrochemical, Power & Water Utility Plants, Retail, Financial Services, Information Technology, Telecommunication, Pharmaceuticals, Environmental Management, Hospitality Management, Shipbuilding & Repair Yards and FMCG. 

Course Outline

  • What is a facilitator?
  • Facilitator Role Vs. Project Manager Role
  • The Facilitative Project Manager
  • Basic Facilitation Skills
  • The Facilitative Rainbow
  • Facilitator Influence and Group Behavior
  • Cross-Cultural: Dynamics and codes
  • Helpful Attitudes & Values

Certificate

A certificate of completion will be issued to those who attend and complete the program.

 

PS-20 Time Management for Project Managers

In the modern world the pressures on everyone is increasing. For a variety of reasons, virtually every organization is expecting more from their employees. The main focus of this program is to provide project managers on how to make the most of their time by setting goals and prioritizing tasks, getting a grip on their office space, organizing their workflow, learning how to use their planner effectively, and delegating some of their work to stakeholders to be productive.

Course Objectives

At the end of the workshop, participants will be able to:

  • Manage time and time wasters in their daily activities.
  • Set goals and objectives and prioritize accordingly.
  • Identify the time usage profile by completing self-assessment questionnaires.

Who Should Attend

This course target for Project managers who are seeking to utilize their time effectively and improve their work performance and also for Chief Executive Officers and all other CxO, Finance Managers, Human Resources Managers, Project Managers, Engineers and Planners, Cost Engineers, Quantity Surveyors, Document Managers, Information Technology Managers and any project team member or individual who wants to become an effective project team member and eventually a project manager.

In What Industries

Government, Real Estate Development, Aerospace, Defense, Engineering & Constructions, Manufacturing, Industrial, Oil, Gas & Petrochemical, Power & Water Utility Plants, Retail, Financial Services, Information Technology, Telecommunication, Pharmaceuticals, Environmental Management, Hospitality Management, Shipbuilding & Repair Yards and FMCG.

Course Outline 

  • Why Is Good Time Management Vital to the Project Manager?
  • Benefits of improving your time management
  • Time Management Strategies for the Project Manager
  • Time management tools
  • Identifying Time Wasters
  • Delegating Work
  • How to Make Staff Meetings Work for You
  • Setting Goals and Priorities
  • Being Proactive
  • Action plan

Certificate

A certificate of completion will be issued to those who attend and complete the program.

PS-19 Managing Workplace Diversity for Project Managers

“Managing Workplace Diversity for Project Managers” workshop present the management roles and how tactfully bring more diversity influence and awareness to the work environments and stakeholders and face the issues, challenges, dilemmas and joys of working with diversity.

Course Objectives

At the end of the workshop, participants will be able to:

  • Gain a better understanding of diversity
  • Explore their practical experience in relation to diversity and conflict
  • Deal more effectively with issues of diversity

Who Should Attend

This course target for Project managers who need to understand the dynamics of cultural and ethnic diversity and also for Chief Executive Officers and all other CxO, Finance Managers, Human Resources Managers, Project Managers, Engineers and Planners, Cost Engineers, Quantity Surveyors, Document Managers, Information Technology Managers and any project team member or individual who wants to become an effective project team member and eventually a project manager.

In What Industries

Government, Real Estate Development, Aerospace, Defense, Engineering & Constructions, Manufacturing, Industrial, Oil, Gas & Petrochemical, Power & Water Utility Plants, Retail, Financial Services, Information Technology, Telecommunication, Pharmaceuticals, Environmental Management, Hospitality Management, Shipbuilding & Repair Yards and FMCG.

Course Outline

  • Why is Management of Diversity Important?
  • Issues in Managing Diversity
  • Diversity: Affirmative Action and Creativity
  • Diversity in Relation to Culture and Performance
  • Maintaining Workplace Diversity
  • Avoiding Workplace Discrimination
  • Communicating Effectively
  • New Perspectives and Strategies in Managing Diversity 

Certificate

A certificate of completion will be issued to those who attend and complete the program.

PS-18 Stress Management Techniques for Project Managers

“Stress Management Techniques for Project Managers” workshop focuses on areas of work stress, its affect, and finally, steps to prevent it and can be used at project and personal lives.

Course Objectives

At the end of the workshop, participants will be able to:

  • Managing and undertaking projects under stress
  • Understand the most common challenges that generate a stress level.
  • Demonstrate techniques for interacting with difficult stakeholders.
  • Create reachable goals.
  • Begin implementing goals created during the project.

Who Should Attend

This course target for Project managers who want to lead and develop their skills in managing stress and reflect it to high levels of commitment and productivity and also for Chief Executive Officers and all other CxO, Finance Managers, Human Resources Managers, Project Managers, Engineers and Planners, Cost Engineers, Quantity Surveyors, Document Managers, Information Technology Managers and any project team member or individual who wants to become an effective project team member and eventually a project manager.

In What Industries

Government, Real Estate Development, Aerospace, Defense, Engineering & Constructions, Manufacturing, Industrial, Oil, Gas & Petrochemical, Power & Water Utility Plants, Retail, Financial Services, Information Technology, Telecommunication, Pharmaceuticals, Environmental Management, Hospitality Management, Shipbuilding & Repair Yards and FMCG.

Course Outline

  • What Leads to Stress?
  • Identifying the causes and sources of Stress
  • Personality types
  • Dealing with negative stakeholders
  • Dealing with angry stakeholders
  • How stress affects time management
  • Practical Positive Approaches to reduce stress
  • Action Planning

Certificate

A certificate of completion will be issued to those who attend and complete the program.

PS-17 Conflict Management Skills for Project Managers

“Conflict Management Skills for Project Managers” workshop is designed for Project managers that deal with people of different backgrounds, delegations, skill levels, qualifications, experience. It will allow the managers to resolve conflict of differences in values, attitudes, needs, expectations, perceptions and resources.

Course Objectives

At the end of the workshop, participants will be able to:

  • Identify the causes of conflict
  • Communicate effectively during conflict
  • Understand and use the Weapons Of Influence
  • Understand the various Conflict Resolution Styles

Who Should Attend

This course target for Project managers who want to manage conflict with stakeholders and their personal lives and also for Chief Executive Officers and all other CxO, Finance Managers, Human Resources Managers, Project Managers, Engineers and Planners, Cost Engineers, Quantity Surveyors, Document Managers, Information Technology Managers and any project team member or individual who wants to become an effective project team member and eventually a project manager.

In What Industries

Government, Real Estate Development, Aerospace, Defense, Engineering & Constructions, Manufacturing, Industrial, Oil, Gas & Petrochemical, Power & Water Utility Plants, Retail, Financial Services, Information Technology, Telecommunication, Pharmaceuticals, Environmental Management, Hospitality Management, Shipbuilding & Repair Yards and FMCG.

 

Course Outline

  • Causes of Conflict
  • Avoiding conflict from the start
  • Project Managers Communication Skills
  • Types of personality conflict
  • Conflict Management Styles
  • Difficult Individual Behaviour
  • The Art of Creative Fighting
  • Approaches to Resolving Conflict
  • Tactics for Conflict Resolution

Certificate

A certificate of completion will be issued to those who attend and complete the program.