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Recognised practice, carried out and evidenced in PMWEB.

Owners, PMC firms and government PMOs are expected to follow internationally recognised project and contract management practice. PMWEB turns that practice into records, workflows and reports, so every step is done the same way, approved by the right person and kept as evidence. Below, process by process, is how PMWEB supports three of them, and where each one is shown in our articles.

Working to another standard or framework? Tell us which one, and we will show how PMWEB supports it, process by process.

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Each mapping shows how PMWEB supports the practice a standard describes. It is not a certification. Compliance stays with the organisation, its people and its procedures, and PMWEB is configured to those procedures. CMCS and PMWEB are not affiliated with or endorsed by RICS, CMAA or Mashroat.

RICS · Contract administration

74 contract administration processes, mapped to PMWEB.

Based on the RICS Contract Administration Services schedule (2022) and RICS guidance on change control, interim valuations, extensions of time, loss and expense, the final account and ICMS 3. Open a stage to see each process, the PMWEB record, how it is delivered and the article that shows it.

36Out of the box
10Custom Form
12Adaptive Form
5Workflow / DoA
3Integration
8Reporting
Delivery:Out of the box standard PMWEB Configured Custom Form, Adaptive Form or workflow, no code Integration connected to another system Reporting SSRS or Power BI
01Appointment & commencement8 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Collect background information and client constraintsObtain the client’s background information and constraints before the contract starts.Projects, Document Manager, IssuesProject record holds client data and constraints; supporting documents filed in a governed folder structure; open constraints logged as Issues.Out of the boxArt. 2
Agree the contract administrator’s authority to instructAgree and record the level of authority the CA has to instruct works.Workflow configuration (DoA matrix); pre-commencement checklistCA spending authority per instruction held on the commencement record and used as a workflow condition.Workflow / DoAArt. 2Art. 9
Clarify team roles and responsibilitiesClarify the roles of the client, consultants and contractor.Companies & Contacts registers; roles and securityParties held once in the Companies register; workflows route to roles, not named people, so changes of staff do not break the process.Out of the boxArt. 2
Pre-commencement checklistConfirm the documents and information required before the works start are in place.Pre-commencement checklist (Adaptive Form)Header plus checklist grid: each item with evidence reference, date obtained, PMWEB location and status; mandatory lines block approval while open.Adaptive FormArt. 2
Professional indemnity and project insurancesConfirm PI insurance and advise on project insurances.Insurances and securities register (Adaptive Form)One record per policy with insurer, cover, expiry and renewal evidence; linked to the commitment.Adaptive FormArt. 2Art. 10
Performance security, advance payment guarantee, parent company guaranteeObtain and track the securities required by the contract.Insurances and securities register (Adaptive Form)One record per instrument: type, issuer, amount, validity, release conditions; advance payment guarantee reduces as advance is recovered.Adaptive FormArt. 2Art. 5
Letters of acceptance, notice to commence, letters of intentIssue the formal commencement documents and control the use of letters of intent.Word letter templates merged from the CommitmentLetters generated from the contract record so names, values and dates match the commitment.Out of the boxArt. 2
Permits, consents and statutory obligationsEstablish planning, building regulation and other statutory obligations.Permits and consents register (Custom Form); Document ManagerRegister of each permit with authority, reference, validity and the document that proves it.Custom FormArt. 2
02Procurement & contract award6 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Establish the procurement routeAdvise on the procurement route, form of contract and risk allocation.Procurement module; Commitments (contract type, form of contract)Procurement route and form of contract recorded on the bid package and carried into the commitment.Out of the boxArt. 2
Tender documents and invited biddersIssue consistent tender documents to the selected bidders.Procurement: bid packagesBid package holds tender documents, BOQ and invited bidders; documents released together.Out of the boxArt. 2
Tender clarifications and addendaManage bidder queries and addenda fairly and on record.Procurement: pre-bid recordsClarifications and addenda held as records and shared with all bidders.Out of the boxArt. 2
Receipt and comparison of bidsCompare bids on a like-for-like basis.Procurement: online bidding, bid levellingPriced submissions received online and compared line by line; bids can be structured on ICMS 3 codes.Out of the boxArt. 2Art. 8
Contract awardAward the contract within approved authority.Procurement award; CommitmentsOn award the package becomes a Commitment with its schedule of values, each line coded to the cost breakdown structure.Out of the boxArt. 2Art. 9
Contract record and schedule of valuesHold the contract sum and its breakdown as the basis for valuation and change.CommitmentsContractor, contract type, form of contract, dates, retention and payment terms on one record; line items form the schedule of values.Out of the boxArt. 2
03Programme & time6 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Initial programmePrepare an initial programme for the project.SchedulingProgramme built in PMWEB Scheduling or imported from Primavera P6 or Microsoft Project.Out of the boxArt. 6
Obtain and review the contractor’s programmeObtain the contractor’s programme and review it for completeness and sequencing.Scheduling; programme review checklist (Custom Form)Contractor programme imported; review checklist records each check and the outcome.Custom FormArt. 6
Monitor progress and advise on delay riskMonitor progress against programme and advise on delay risk and expected completion.Scheduling updates; Power BI time dashboardProgress updates compared to baseline; forecast completion and slippage visible to the employer.ReportingArt. 6Art. 10
Extension of time applicationsAssess extensions of time against the contract, with notice, evidence and a reasoned determination.EOT application (Adaptive Form); Scheduling (fragnets); notices registerOne record per application: relevant event, linked notice, evidence checklist, delay analysis method, fragnet, CA assessment and determination; assessment sections restricted to the CA.Adaptive FormArt. 6Art. 10
AccelerationAdvise on the cost and contractual effect of an acceleration instruction.Acceleration record (Adaptive Form)Target dates, contractor quotation, schedule fragnet and CA advice held on one record linked to the change chain.Adaptive FormArt. 4
Delay damagesTrack entitlement to damages for delay alongside extensions granted.Scheduling; EOT records; progress invoicesCompletion date adjusted by granted EOTs; delay damages handled under the contract and shown separately on the certificate where applicable.Custom FormArt. 5Art. 6
04Construction-phase records9 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Daily recordsKeep dated daily records of labour, plant, weather, progress and events.Daily ReportsEach daily report is a dated, approved record of manpower, equipment, weather, work in progress, visitors and incidents.Out of the boxArt. 3
Site visits and inspectionsRecord site inspections with date, attendees, observations and actions.Inspections (checklist-based)Inspections run on configured checklists with photographs and pass/fail results.Out of the boxArt. 3
Meetings and minutesChair and record project meetings and the actions arising.Meeting Minutes; Action ItemsAttendees, agenda, decisions and actions on one record; each action has an owner, due date and can link to a schedule activity.Out of the boxArt. 3
Contractor queries (RFIs)Answer contractor queries promptly and involve the CA where the answer may affect cost, time or the contract.RFIsEach RFI carries flags for cost, time and contractual impact; when set, the CA is added to the review automatically.Out of the boxArt. 3
Site directions and contract instructionsIssue instructions in writing, and convert site directions into formal contract instructions.Site direction and contract instruction (Adaptive Form)Site direction recorded on site and converted into a numbered contract instruction linked to the change chain.Adaptive FormArt. 3
Notices and time barsTrack contractual notices and their time limits.Notices and time-bar register (Custom Form)One line per notice: clause, event, date of awareness, date notified, deadline and status.Custom FormArt. 3Art. 7
CorrespondenceKeep letters and e-mails with the contract record.CorrespondenceLetters and e-mails filed to the relevant contract and records.Out of the boxArt. 3
Submittals (drawings, materials, samples)Review contractor submissions against the contract.Submittals and submittal setsSubmittals with review codes, revisions and reviewer comments.Out of the boxArt. 3
Health and safetyComply with health and safety obligations and monitor the contractor.SafetySafety observations, incidents and inspections recorded as structured records.Out of the boxArt. 3
05Change control & variations10 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Set up change control proceduresEstablish a change control procedure so the employer decides with full information before instructing change.Change Events; Potential Change Orders; Budget Requests; Commitment Change OrdersFour connected records: identify (Change Event), price (PCO), fund (Budget Request), commit (Change Order).Out of the boxArt. 4
Identify and record change eventsRecord each potential change once, with its budget and cost impact.Change EventsOne event carries the owner-side budget impact and the cost impact on every affected contract.Out of the boxArt. 4
Price change before instructionObtain and assess the price of a change before it is instructed.Potential Change Orders (PCO)Proposed and assessed value side by side; each line records its basis of valuation (bill rate, star rate, daywork, quotation).Out of the boxArt. 4
Fund change from contingencyKeep the employer informed of the effect of change on budget and contingency.Budget RequestsMoves money from contingency or risk allowance to the cost code affected.Out of the boxArt. 4
Formal variation (change order)Value and formalise variations under the contract rules.Commitment Change OrdersUpdates the revised contract sum and becomes billable in the next valuation.Out of the boxArt. 4
Omissions and savingsShow omissions separately and keep them out of contingency.Change Orders; Budget RequestsOmissions recorded as negative change; released budget returns only through an approved budget request.Out of the boxArt. 4
Provisional sumsSpend provisional sums only by instruction and omit unused amounts formally.Commitment lines; Change OrdersProvisional sum lines tracked against instructions; balance omitted by change order.Custom FormArt. 4
DayworksAccept dayworks only on signed, timely sheets.Daywork sheet (Custom Form)Labour, plant and materials with CA signature, linked to the PCO line it supports.Custom FormArt. 4
Running estimate of the final adjusted contract sumKeep a running record of the anticipated final account, including anticipated variations.Change Control Register; Cost WorksheetApproved, pending and anticipated change by category with net value and EOT days, from original to anticipated sum.ReportingArt. 4Art. 7
Contractor-proposed changes and value engineeringAssess contractor proposals before they become instructions.Contractor change proposal (Adaptive Form)Proposal with the CA’s technical and commercial assessment, kept off the commercial record until accepted.Adaptive FormArt. 4
06Interim valuations & payment9 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Interim valuationValue work fairly and impartially under the contract.Progress Invoices (against the Commitment)Each line valued by measured quantity, schedule percent complete or assessment, with the method recorded.Out of the boxArt. 5
Variations in the valuationInclude approved variations in interim valuations.Progress Invoices; Change OrdersApproved change orders appear automatically as billable lines.Out of the boxArt. 4Art. 5
Materials on and off sitePay for materials only with evidence of title, storage and insurance.Materials evidence (Custom Form)Evidence form linked to the valuation line: delivery, storage, insurance and title.Custom FormArt. 5
RetentionDeduct and release retention under the contract.Progress Invoices (retention)Retention calculated per invoice and released at completion and end of the defects period.Out of the boxArt. 5Art. 6
Advance payment and recoveryRecover advance payments as the contract requires.Progress Invoices; securities registerAdvance recovered line by line; linked guarantee reduces accordingly.Out of the boxArt. 5
Certificate for paymentIssue certificates on time, showing how the amount was calculated.Progress Invoices; SSRS certificateApplication and Certificate for Payment produced from the record, worded to the form of contract.Out of the boxArt. 5Art. 10
Certifying on time and continuityCertify within contractual periods, including when approvers are absent.Workflow (durations, delegation)Each step has an allowed duration; delegation to a named alternate with an end date.Workflow / DoAArt. 5Art. 9
Other project costsAccount for costs not paid through the main contract.Miscellaneous InvoicesAuthority fees, utility charges and other costs captured against the cost breakdown structure.Out of the boxArt. 5
Payment statusConfirm that certified amounts were paid within the contractual period.Payments; ERP integrationPayment status and date returned from the ERP to the contract record.IntegrationArt. 5Art. 10
07Completion & defects5 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Practical / substantial completionCertify completion against defined criteria and prerequisites.Completion certificates (Adaptive Form); Punch ListsCertificate type, prerequisite checklist, decision and formal certificate on one record.Adaptive FormArt. 6
Sectional completion and partial possessionHandle completion of sections or partial handover.Completion certificates (Adaptive Form)Same form with certificate type for section or part.Adaptive FormArt. 6
Snagging and outstanding worksRecord outstanding works and snags at completion.Punch ListsClassified items (outstanding works, snagging) with location, responsible party and photographs.Out of the boxArt. 6
Defects during the rectification periodNotify and track defects until rectified.Punch Lists (defect classification)Defects notified to the contractor with the period for rectification.Out of the boxArt. 6
Release of retentionRelease retention at completion and at the end of the rectification period.Progress Invoices (retention release)Release lines generated at the agreed stages.Out of the boxArt. 6
08Loss & expense, disputes & final account5 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Loss and expense claimsAscertain loss and expense separately from extensions of time.Loss and expense claim (Adaptive Form)Claim heads, evidence from daily records and notices, CA assessment and decision.Adaptive FormArt. 7
Dispute registerRecord disputes and their route to resolution.Dispute register (Adaptive Form)Parties, contract reference, subject, value, route (negotiation, adjudication, arbitration) and status.Adaptive FormArt. 7
Rolling final accountBuild the final account progressively during the works.Cost Worksheet; Change Control RegisterContract sum, variations, provisional sums and claims brought together per contract and cost code.ReportingArt. 7
Statement of final accountProduce the statement of final account in a clear structure.Statement of final account (Custom Form)Rolls up PMWEB records into the RICS final account structure.Custom FormArt. 7Art. 10
Final account timescalesMeet contractual time limits for final account submissions.Notices and time-bar registerFinal account deadlines held as register lines.Custom FormArt. 7
09Cost management & ICMS 3 reporting5 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Cost reports to the clientPrepare regular cost reports.Cost Worksheet; budgets; commitments; SSRSBudget, commitments, changes, invoices and forecasts on one cost breakdown structure.ReportingArt. 8
Cost breakdown structure coded to ICMS 3Report capital cost in a consistent, comparable structure.Cost codes / CBS mapped to ICMS 3Every budget, commitment and invoice line carries a cost code mapped to ICMS 3.Custom FormArt. 8
Adjusted contract sum and capital cost reportingReport the adjusted contract sum and total capital cost.Commitments; Change Orders; Cost WorksheetOriginal sum, approved and pending change and forecast final cost per contract.ReportingArt. 8
Benchmarking across projectsCompare costs across projects on a common basis.Portfolio reporting; Power BIProjects coded to ICMS 3 attributes compared without re-coding.ReportingArt. 8
Contingency and risk allowancesManage contingency and risk allowances transparently.Budget lines; Budget Requests; Risk registerContingency held as budget lines; drawdowns via budget requests linked to risks or changes.Out of the boxArt. 4Art. 8
10Governance, DoA & audit5 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Obtain the client’s decisionsObtain and record client decisions.Workflow on every recordEach record type carries a business process: roles, durations, actions and conditions.Workflow / DoAArt. 9
Delegation of Authority enforcementAct within delegated authority.Business Process designer; DoA conditions by valueApproval route set by value and record type; the person whose authority covers the value must approve.Workflow / DoAArt. 9
Allowed durations and overdue actionsAct promptly within contractual and internal timescales.Workflow durations; workflow dashboardAllowed days per step; overdue steps visible across all projects.Workflow / DoAArt. 9
Audit trailKeep an accurate and accessible record of decisions.All PMWEB recordsEvery action, comment and change is recorded with user and time.Out of the boxArt. 1Art. 9
Bespoke services and client-specific processesDeliver services specific to the appointment.Custom Form Builder; Adaptive FormsClient-specific registers, checklists and forms built as first-class PMWEB records.Adaptive FormAll articles
11Integration & management reporting4 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Progress, quality and cost reports to the clientPrepare regular progress, quality and cost reports.SSRS library (150+ reports); Power BIFormal outputs from SSRS; decision dashboards in Power BI refreshed from live data.ReportingArt. 10
Contractor master dataKeep contractor and vendor data consistent with finance.Companies register; ERP integrationContractor record synchronised with the ERP vendor master, including bank and tax details.IntegrationArt. 2Art. 10
Certified amounts to financePass certified amounts to finance once, accurately.Progress Invoices; ERP integrationApproved certificates posted to the ERP; payment details returned.IntegrationArt. 5Art. 10
Management dashboards for the employerGive the employer timely management information.Power BI inside PMWEBKPIs such as EOT days pending, certificates due, securities expiring and change exposure.ReportingArt. 10
12Document control, archive & handover2 processes
RICS processPMWEB recordHow PMWEB supports itDeliveryShown in
Drawings, office files and photographsKeep project documents organised and controlled.Document Manager; Drawings; TransmittalsFolder structure mirroring the handover format; version control and role-based access.Out of the boxArt. 3
Handover and archiveHand over complete records at completion.Archive module; Document ManagerArchive exports the folder structure and records at close-out.Out of the boxArt. 3

The complete RICS mapping as a spreadsheet. All 74 processes with the RICS expectation, workflow and DoA control, evidence and audit trail, standard outputs, RICS reference and article, plus a coverage summary.

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CMAA · Construction management

The CMAA Standards of Practice as a system of record.

The CMAA Construction Management Standards of Practice set out what a construction manager is expected to do in each function. Each PMC firm executes them its own way, and PMWEB is configured to the firm’s procedures, with the Standard as the reference.

Delivery:Out of the box standard PMWEB Configured Custom Form, Adaptive Form or workflow, no code Integration connected to another system Reporting SSRS or Power BI
CMAA functionHow PMWEB supports itDeliveryShown in
Delivery methodsRoles, responsibilities and approval routes defined for the delivery method: CM agency, CM at-risk, design-build or PPP.Project set-up per delivery method: parties, roles and workflow routes; design packages reviewed against checklists that reference the owner’s requirements.Workflow / DoAArt. 2
Project managementA CM Plan and procedures manual; meetings, correspondence and lessons learned managed consistently.Each procedure becomes a record type, form, workflow, numbering rule, report or dashboard; meeting actions carry forward; the practice library is reused per mandate.Custom FormArt. 3
Cost managementBudget, estimates, commitments, change, contingency and final cost reconciliation.One linked cost model: budget, commitments, changes, actuals and forecast; the contingency log shows every drawdown, its reason and its approver.Out of the boxArt. 4
Time managementBaseline review, schedule updates, time impact analysis and extension decisions.Schedules from Primavera P6 or MS Project; baselines and updates reviewed by workflow and archived with time impact analyses and extension decisions.IntegrationArt. 5
Quality managementSubmittals, inspection and test plans, non-conformance and commissioning.Inspection and test plans become checklists; each NCR records what, where, against which requirement and who is responsible; warranty and asset registers carry into operations.Out of the boxArt. 6
Contract administration IRFIs, change management and payment certification.RFIs as structured records; potential change to change order in one chain linked to the schedule; payment applications assessed against site records and approved by workflow.Out of the boxArt. 7
Contract administration IIContractual notices, claims avoidance and closeout.Each notice is a structured record with its dates and linked correspondence, changes and claims; closeout checklists configured to the owner; dashboards of open claims.Out of the boxArt. 8
Safety managementOwner safety requirements verified through the contractor’s plan, permits and site inspections.Safety plan reviewed through the submittals workflow; permit checks and inspections on the mobile app; findings notified, tracked and escalated; links to the risk register.Adaptive FormArt. 9
Risk managementRisk identification, analysis, response and regular review.Risk register with owners, responses and review dates; reminders and escalation by workflow; analysis results recorded against the project.Out of the boxArt. 10
Sustainability and resiliencySustainability requirements, basis of design and commissioning evidenced through delivery.Requirements and basis of design held as review comments and action items; inspection checklists for sustainability practices, with NCRs for shortfalls.Custom FormArt. 11
Programme managementConsistent governance and reporting across a programme of projects.The same forms and value lists on every project; funding by source and year; budget transfers under the DoA; programme dashboards with no reconciliation.ReportingArt. 12
Technology managementA technology plan, integration and data governance for the project.Integration with ERP, scheduling and GIS through open REST and SOAP APIs; validation, ownership, retention and archiving rules; a structured record at closeout.IntegrationArt. 13
Beyond the Standard: AINot a CMAA function. The records above are what AI needs to work on.PMWEB 2026 AI finds, opens, creates and helps on the structured CM record, with summaries and risk identification on project data.Out of the boxArt. 14

NPMO · Mashroat

The PMO mandate, executed inside a system.

Mashroat, the National Project Management Office, defines the processes government, semi-government and PIF entities in Saudi Arabia are expected to run across the project life cycle, with accountability and transparency built in. PMWEB is where those processes are carried out, approved and reported.

Delivery:Out of the box standard PMWEB Configured Custom Form, Adaptive Form or workflow, no code Integration connected to another system Reporting SSRS or Power BI
NPMO areaHow PMWEB supports itDeliveryShown in
Process architectureThe life-cycle processes, from need and business case to procurement, design, construction, handover and operation, run as defined.Each process configured as a form, a workflow and a report, mapped across the life cycle. Configuration, not customisation.Workflow / DoAArt. 2
AccountabilityEvery decision attributable to an authorised person, within the delegation of authority.DoA enforced as workflow logic at the point of transaction; every approval time-stamped; ageing of pending actions with automatic escalation.Workflow / DoAArt. 3
TransparencyStakeholders see the contract and project position without waiting for a report.The contract held as a record; role-based visibility; contractors and consultants transact directly in PMWEB, so nothing is re-keyed.Out of the boxArt. 4
Real-time reportingReporting from current data across the portfolio.Dashboards and 150+ SSRS reports run on live records; portfolio consolidation without a monthly data call.ReportingArt. 5
Budget, commitment, certification and cashPublic funds governed from budget to payment.Budget, commitments (including pending commitments), certified payments and cash flow linked in one model, integrated with the ERP.IntegrationArt. 6
Schedule governanceThe schedule used as a governance instrument, with contemporaneous delay records.Entity-side obligations tracked as activities with owners and dates; schedule integration; delay events recorded as they happen; cross-project dependencies visible.IntegrationArt. 7
Records and document controlDocuments and correspondence controlled as evidence, with provable transmission and a complete handover.Document control, transmittals and correspondence as contract records; handover packages assembled from the records.Out of the boxArt. 8
Risk, quality and safetyRisk, quality and safety managed as part of delivery, not as separate reports.Risk register, inspections, non-conformance and safety observations on the same project record.Out of the boxArt. 9
Data for AIA governed data foundation before AI is applied to project decisions.Structured, approved records as the substrate for PMWEB 2026 AI and partner AI.Out of the boxArt. 10
Portfolio control towerPortfolio oversight across delivery data, geography and site.PMWEB data combined with GIS through project coordinates, and site cameras linked to project records.IntegrationArt. 11
Implementation roadmapMoving from an optional tool to an obligation, in a realistic sequence.A phased 180-day plan: phase-one processes, process owners and the DoA agreed at executive level first.Workflow / DoAArt. 12

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